These days, there aren't many processes that are left done on paper - just about anything can be done online. When paper is involved it usually creates more hassle to get the job done. It's even true in your eyecare practice.
Paper processes can have a big effect on the efficiency of your workflow. But, we also know that making big changes to a workflow that you and your staff are comfortable with can be daunting. So to start, we've got a few tips to share on how your practice can have a successful transition to a more efficient practice with help from optometry software.
Eliminate Paper in Your Practice with Optometry Software
Scan Traditional Paperwork
Staying compliant with HIPAA requires signatures from your patients. Instead of keeping stacks and stacks of signed paperwork you can keep a laminated copy of your HIPAA forms at your front desk so that your staff can quickly scan the form into the patient's health record and simply erase the signature for the next patient to sign the form.
Take Advantage of a Patient Portal
Patient portals are another great tool that can help you save on paper in your practice. When patients are set up in the patient portal they can fill out traditional office paperwork, through online forms. This lets them get paperwork out of the way before their appointment, and keeps paper out of your practice. Plus, if your portal information updates into your EHR software it's going to be less data entry or switching between software systems for your staff.
Move Ordering and Claim Filing Online
Product ordering and claim filing are two office processes that have traditionally been done via phone or fax. Moving these tasks online will help you avoid data entry errors since most software systems will have automatic error checking or claim scrubbing features. On top of that, online submission for both claims and ordering gets your products and claims submitted faster than other methods. Your patients will be happy that they are receiving orders faster, and you'll be happy with fewer rejected claims!
Place Computer Stations in Every Room
Computer workstations in every room will make it easier to stay connected with your staff and send information from room to room. Computers, or tablets, in the exam lane make it easier for you to share information with patients about diagnosis and treatment options. Diagrams and videos are helpful when using patient education to keep your patients engaged in their own health. Paper charts can create more of a disconnect when trying to explain this information.
Switch to EHR
EHR software is the answer to completely eliminating paper in your practice. If you're going to ditch paper you're going to need a system to store your patient information. You'll not only save space in your practice by moving to electronic records, but it will make it easier for you and your staff to sort and filter through patient information. EHRs increase patient satisfaction since it makes it easier to patients to have access to their own health information. And, EHR software allows you to share information more easily with healthcare providers of different specialties so that your patient gets full circle coordinated care.